# Frequently asked questions

**Please read the [GUIDE](https://github.com/AAndyProgram/SCrawler/wiki/) Before asking a question!**

**Also read [here](README.md) for basic information.**

Most of your questions are already answered. All settings, functions, buttons and everything else described in the guide.

Any other questions I will keep in this file.

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#### Q: **HOW TO SETUP COOKIES**

A: https://github.com/AAndyProgram/SCrawler/wiki/Settings#how-to-set-up-cookies

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#### Q: **I can't copy cookies.**

A: Use the mouse. Don't use ```Ctrl``` + ```A```!

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#### Q: **Does this program have GUI or CLI.**

A: This is a GUI program.

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#### Q: **Will CLI be added in the future?**

A: I do not think so.

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#### Q: **I want to add "...." site. How to request.**

A: How to request a new site you can read [here](CONTRIBUTING.md#how-to-request-a-new-site)

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#### Q: **Twitter/Instagram download failed.**

A: Check your credentials. Both of these sites require cookies. Check your [Twitter tokens](https://github.com/AAndyProgram/SCrawler/wiki/Settings#how-to-find-twitter-tokens) and [Instagram settings](https://github.com/AAndyProgram/SCrawler/wiki/Settings#instagram-settings). If all settings are set, but nothing works, go to [create a new issue](https://github.com/AAndyProgram/SCrawler/issues). Don't forget to attach the LOG.

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#### Q: **I have set credentials but still nothing is downloading**

A: Click the ```Start downloading``` button

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#### Q: **Where can I find the release?**

A: https://github.com/AAndyProgram/SCrawler/releases/latest

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#### Q: **How to run the program?**

A: Double-click ```SCrawler.exe```

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#### Q: **Where to find binaries?**

A: https://github.com/AAndyProgram/SCrawler/releases/latest

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#### Q: **Does the program remember the last download and check for new posts, downloading only new posts? Or does the program download the entire profile every time?**

A: The program stored posts IDs in users' folders. For the first time, the program downloads the entire profile. All subsequent times the program will check for new posts and download **only new posts**!

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#### Q: **How to redownload all data**

A: Double-click on the user you want to redownload. In the opened window open folder setting. Delete the files ending with ```_Data.xml```  and ```_Posts.txt```. Download this user again.

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#### Q: **How to remove the label**

A: There is no functionality to remove an individual label. You can open the ```Labels.txt``` file in the program settings folder and delete any label you want. You also can delete this file (```Labels.txt```). In this case, when the program starts, the list of labels list will be updated with only existing labels (from the user data files).

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#### Q: **How to remove a user from the blacklist**

A: Just add that user back to the program. In the dialog box that opens, click on the ```Add and remove from blacklist``` button.

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#### Q: **Can you add a step-by-step guide or video on how to use the program?**

A: **NO**! I will not do it. If you want, you can create a video tutorial and send it to me. Then I add it. All options and what each option does described on the wiki. The wiki also contains a description of all settings and how-to configure them. For complex settings, there is a steep-by-steep guide. Read the [main](README.md) information and [GUIDE](https://github.com/AAndyProgram/SCrawler/wiki/) and you won't have any problems. I have developed a program with an intuitive interface. There is a Settings button, download buttons, a context menu that drops down when a user is clicked, and other controls. Anyone can use it.